COVID-19 (Coronavirus) Resources

BOMA San Francisco in collaboration with BOMA International is actively working to provide commercial real estate professionals with credible information on how to mitigate the potential health and business impacts of COVID-19.  We will continue to update the content of this page as information becomes available. 

Slack for COVID-19

Join our Slack channel dedicated to COVID-19.  You can post questions and share information with the BOMA San Francisco community. If you have questions or information you’d like to share with others, please join us  on Slack.  We can support one another by using this tool to find solutions to common problems, and to share information that has helped you manage in times of crisis.  

Already have a slack account?  If yes, click here for  Your-workspace-url is bomasanfrancisco

New to slack?  If yes, click here to create an account.  It will require your email address. Your-workspace-url is bomasanfrancisco

Recorded Federal Stimulus Bill Breakdown

BOMA International has recorded a short 15 min. webinar to compliment the 2 pager federal stimulus analysis that we recently shared and is posted on our COVID-19 resources page.  Click here to reference the two-page summary:  

Click here to listen to the webinar explanation. (Please be advised you may need to log into BOMA International's Dropbox or directly download the webinar to view it in its entirety. You do not need to log in or have a Dropbox account to do a direct download of the webinar. Please direct any questions to Meg Novak,

Property Tax Deadline Extended

The SF Treasurer's office has released official confirmation that the property tax deadline has been extended to May 4th, due to City Hall closure as a result of the shelter-in-place Order. You can see the SF Treasurer and Tax Collector's statement here:  Taxpayers who are unable to pay their property taxes due to COVID-19 by May 4th are able to fill out a penalty waiver form to request their late fees waived. 

Webinars on Mitigating the Impact of COVID-19 

Due to popular demand, BOMA International is offering two live encore presentations of last week's COVID-19 webinar this Wednesday, April 8. For a more in-depth take on the topics and an extended Q&A, the speakers have been separated into two related sessions. Get the guidance you need to ensure you're doing everything possible to emerge from this crisis on a solid financial and operational footing. Sign up for one webinar—or both—below!   Please note: Only the first 500 people to register will be able to attend live, but both webinars will be available for on-demand viewing on Thursday, April 9.

COVID-19: Risk Mitigation, Planning and Preparing for Re-Occupancy, Wednesday, April 8, 1:00-2:00pm EST / 10 - 11am PST  - More info/REGISTER

COVID-19: Maintaining Building Operations During a Shutdown and Preparing for Re-Occupancy, Wednesday, April 8, 2:30-3:30pm EST / 11:30 am - 12:30 PST - More info/REGISTER

CARES Act Analysis

The Act is an unprecedented spending and stimulus bill designed to address the economic devastation of the COVID-19 pandemic. Click here for BOMA International’s analysis of the bill’s impacts on commercial real estate, our members and tenants.  The direct link to BOMA International’s resources to deal with the COVID-19 pandemic is here:


Essential businesses responsible to post social distancing notices by April 3 - See March 31, 2020 order here​

San Francisco’s latest Shelter in Place Order issues March 31, 2020 requires that each Essential Business must prepare, post, and implement a written protocol, in a form attached to the Order, tailored for that business, to protect customers and employees through designated social distance requirements. See page 15, Items vi and vii of this Order, as well as the Appendix:

Family First Coronavirus Response Act Resources

Several programs relating to businesses and employees impacted by COVID-19 are emerging to support employers and employees in navigating these unprecedented times.

At the Federal level, effective April 1, 2020, all private-sector employees, employed by a company with up to 500 employees, will be covered under the Family First Coronavirus Response Act (FFCRA).  (Note that employees must have been employed for at least 30 days prior to April 1, 2020 to be covered by FFCRA.)  Additionally, there is some indication that for employers with 50 or less employees, there may be a hardship exemption, but guidance on that is still not forthcoming.  FFCRA will include emergency sick leave to employees (up to 80 hours) and emergency FMLA of up to 10 weeks (more details provided in the attached documents) affected by COVID-19 related sickness or hardship.

For San Francisco employers who may have workers that do not meet the 30 days of employment eligibility, those employees will be covered by San Francisco's Worker and Family's First (WFF) program.

As of April 1, 2020 employers will be responsible to "post" and educate their staff about FFCRA and/or WFF.  For those that are presently in a telework environment, it is acceptable to email the FFCRA poster or post it to a company intranet.

See the following materials to aid you in how to understand and comply with the requirements.  Please note that the legislation is evolving; there are still questions and scenarios being addressed daily.

For a comprehensive list of FAQ's, which is being updated regularly, see  

Our resource/reference materials include:

For this week, it's important that you familiarize yourself with the programs and comply with the April 1, 2020 timeline to let your staff know about the programs.

For a comprehensive list of FAQ's you may wish to visit this site, which being updated regularly: 
Coronavirus Aid, Relief, and Economic Security (CARES) Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn.  Click here to learn how to take advantage.

Service Provider Shelter-in-Place Survey Results

BOMA San Francisco is focused on assisting members in navigating through COVID-19. Click here to view survey results confirming what services our Associate Member companies are providing during shelter in place. Thank you for being part of the BOMA community and stay well!  

To complete the survey and be added to the results, click here.  

Eight Bay Area Jurisdictions Extend Shelter-in-Place Order to May 3/ March 31, 2020

Click here for more imformation.

Rent Relief during COVID-19 White Paper (Source:  Tim Ballas, Orchard Commercial, Inc.)

San Francisco Commercial Tenant Eviction Regulations during COVID-19-Pandemic (Source:  Manny Fishman, Buchalter)

Blood Donations Needed

The American Red Cross is facing a critical blood shortage due to the canceling of over 9,000 blood drives across the country. They have reached out to BOMA because we have partnered with them in the past. The need for space to host blood drives is crucial, so they are looking to BOMA members for assistance. Click here for summary of the situation and click here for site requirements.  Members interested in hosting a blood drive at their property will need to fill out the form online.

COVID-19 Stress Management Tips from National Center for PTSD

The COVID-19 (coronavirus) outbreak has the potential to increase stress and anxiety, both because of the fear of catching the virus and also because of uncertainty about how the outbreak will affect us socially and economically. There are practical steps you can take to improve your wellbeing.

Hazard Awareness Training for Stationary Engineers: COVID-19 / Friday, March 27, 10-11 am PST

See recap of this special training created for stationary engineers presented by FACS public health expert John Martinelli on Friday, March 27. 

Click here for link to recorded webinar.   Click here for powerpoint slides. 

Free webinar: Emergency Preparedness for Infection Control/March 26, 2020, 10 am/PST

Join March 26, 12 noon, Central Time (10 a.m. PST) with industry leaders discussing best practices on infection control strategies. As COVID-19 continues to dominate the headlines, we will discuss the best practices organizations are using to combat the spread of any easily transferable virus within their facility.  Learning Objectives: Understand how COVID-19 is affecting facilities around the country; Review best practices for infection control; Learn how COVID-19 will change emergency preparedness procedures going forward.

Link to be posted upon receipt.

Webinar:  COVID-19: Maintaining Building Operations and Preparing for Re-Occupancy /Thursday, March 26, 11 am - 12 pm PST/2-3 pm EST

Get the guidance you need to mitigate the impact of the current pandemic on your building, your business and your team. The webinar will help you create a mitigation plan to ensure you’re doing everything possible to emerge from this crisis on solid financial and operational footing.
Location: Your desk at home or in the office—anywhere with internet access.

In this comprehensive webinar, industry experts will discuss:

  • Creating a mitigation plan;
  • Managing buildings with reduced occupancy;
  • Preparing for re-occupancy;
  • Anticipating and managing supply chain disruptions;
  • Navigating potential legal issues, including force majeure, rent abatement, operating expense pass-throughs, and other lease-related concerns;
  • Understanding insurance issues, including general liability, business interruption and other coverage;
  • And keeping your team functioning in this disconnected environment.

Click here for link to recorded webinar. 

Webinar:  Briefing on Statewide Policies to Address COVID-19/ March 25, 2020, 3 pm/PST

Join us on March 25, 2020, at 3:00 pm as BOMA California provides an important webinar briefing on statewide policies to address COVID-19 (Coronavirus) and how it will impact commercial properties. Policies are changing by the minute to address COVID-19.   Over the past week, Governor Newsom has made several executive orders that directly impact who can continue to come to your building, which of your staff can work on-site, and how to deal with delinquent rent. Join Matthew Hargrove, BOMA California's lead lobbyist, to discuss these policies and what they mean for your business.

Click here for link to recorded webinar.

Video Link For Coronavirus, Cleaning and Property Management Webinar courtesy of BOMA Cananda hosted March 24, 2020

BOMA Canada hosted the above webinar on March 24, along with the PowerPoint and a document that gives the time codes (i.e. what was said when)

Renewed Call for Supplies: Please help San Francisco, March 23, 2020

Click here to See the City’s Needs List and respond if you can.

Essential Services / Workers, Defined (Updated March 29, 2020)

See the California’s updated the list of essential services:  (the complete “Essential Critical Infrastructure Workers List”)

Stay Home Except for Essential Needs (includes official Executive Order and FAQs):

Updated 3/29/2020: Essential Businesses/Personnel Criteria:
Governor Newsom updated the list of essential services under the statewide stay at home order. This second order clears-up any ambiguity and the list now covers all the essential workers from our sector, including construction.  If you have essential services still operating in your facilities, if your building cannot simply shut down and be abandoned, or if you are working on your facilities you are now most likely covered under the essential activities definitions.  Below are the main areas affecting our industry.

  • Workers to ensure continuity of building functions
  • Security staff to maintain building access control and physical security measures
  • Support required for continuity of services, including janitorial/cleaning personnel
  • Construction Workers who support the construction, operation, inspection, and maintenance of construction sites and construction projects (including housing construction)
  • Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of construction sites and construction projects (including those that supportsuch projects to ensure the availability of needed facilities, transportation, energy and communications; and support to ensure the effective removal, storage, and disposal of solid waste and hazardous waste)
  • Commercial Retail Stores, that supply essential sectors, including convenience stores, pet supply stores, auto supplies and repair, hardware and home improvement, and home appliance retailers stores, auto supplies and repair, hardware and home improvement, and home appliance retailers
  • Workers supporting groceries, pharmacies, and other retail that sells food and beverage products, including but not limited to Grocery stores, Corner stores and convenience stores, including liquor stores that sell food, Farmers’ markets, Food banks, Farm and produce stands, Supermarkets, Similar food retail establishments, Big box stores that sell groceries and essentialsRestaurant carry-out and quick serve food operations – including food preparation, carry-out and delivery food employees
  • Employees and firms supporting food, feed, and beverage distribution (including curbside distribution and deliveries), including warehouse workers, vendor-managed inventory controllers, blockchain managers, distribution
  • Maintenance of communications infrastructure- including privately owned and maintained communication systems- supported by technicians, operators, call-centers, wireline and wireless providers, cable service providers, satellite operations, undersea cable landing stations, Internet Exchange Points, and manufacturers and distributors of communications equipment
  • Manufacturers, technicians, logistics and warehouse operators, and distributors of medical equipment, personal protective equipment (PPE), medical gases, pharmaceuticals, blood and blood products, vaccines, testing materials, laboratory supplies, cleaning, sanitizing, disinfecting or sterilization supplies, and tissue and paper towel products.
  • Private security, private fire departments, and private emergency medical services personnel.
  • Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences. 

Governor Gavin Newsom Issues Stay at Home Order, March 19, 2020

SACRAMENTO – Today, Governor Gavin Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19.
Click here to read the Governor’s executive order and supportive information.

Sample Communications to Tenants in Buildings with COVID Exposure 

These examples have been harvested from BOMA members. It is recommended that official crisis communications should be shared/discussed/approved with the advice of legal counsel. 

Sample Tenant Letters Regarding Shelter in Place

(Content provided anonymously with permission by BOMA SF Principal Building members as of 3/17/2020)

How to Manage your Building During the COVID Crisis (Source: InspiRE CRE)

BOMA Seattle King County’s Webinar: Coronavirus Information with Building Operations Focus

The 3/17 webinar featured several panelists and the following topics were covered: Background on the Virus, Building Operations, Property Pandemic Response Plan Basics, and Personal/Family Preparedness.  Click here watch the webinar recording.

Additional resources are available at BOMA Seattle's COVID-19 Resource center:

Shelter in Place for Six Bay Area Counties Ordered (March 16, 2020)

A new "shelter in place" directive begins at 12:01 a.m. Tuesday, March 17 for six counties, including San Francisco. See Office buildings have NOT been ordered to close. Until and unless otherwise declared by public safety authorities, we believe that all personnel supporting the operations of commercial office buildings are "essential personnel", particularly property management, engineering, security staff and other key functions such as janitorial service.

Various functions ‘essential’ to the operation of the building, including property management, depend on a number of factors including the tenant population, any “essential” tenant operations, each building’s individual requirements, and the safety of individuals.  Some essential personnel may be best positioned working from home to be effective and support both the building operations and the SF Shelter in Place requirements.  Importantly, our collective social responsibility during this pandemic must be taken seriously as well.  Owners and Managers should evaluate all of the relevant factors above to determine a property's best course of action. 

All non-essential gatherings of any size are now banned, along with non-essential travel "on foot, bicycle, scooter, automobile or public transit." People may travel for shopping for necessary supplies, accessing health care, and providing aid to family and friends who need assistance, and for non-residents, returning to their home outside the Bay Area. Airports, taxis, and public transit — including BART — will remain operational, but only for essential travel and people are expected to keep six feet apart when possible.

Businesses that remain open are encouraged to keep both employees and customers six feet apart, including while standing in line. But there are no specific limitations on the number of people allowed inside.

Order of the Health Officer No. C19-07, City and County of SF, Dept. of Public Health, March 16, 2020

Mayor London Breed Announces a Moratorium on Commercial Evictions for Small and Medium-Sized Business in San Francisco, March 17, 2020

Impact of COVID-19 on Real Estate Transactions - Buchalter COVID-19 Alert (published with permission by Buchalter)

BOMA International’s Coronavirus Resources Roundup

As updates surrounding the coronavirus, officially named COVID-19, are made, BOMA remains committed to the health and wellbeing of our members and their employees and tenants. We have compiled information and resources from BOMA International ( , as well as from local, state and federal government agencies that you may consider disseminating and implementing as you deem appropriate. For the latest updates, please refer to the U.S. CDC (Centers for Disease Control and Prevention)
BOMA International is actively working to provide commercial real estate professionals with credible information on how to mitigate the potential health and business impacts. BOMA International's online repository of coronavirus resources has released a series of guidance documents (Coronavirus (COVID-19) Preparedness Checklist and What You Need to Know: Novel Coronavirus; download here)  to help property professionals navigate this public health concern.  BOMA International will continue to monitor this issue as it develops, and resources will be posted regularly to this webpage ( Members should refer to the CDC and World Health Organization (WHO) for up-to-the minute updates and best practices.
COVID-19 Update: Webinar for Property Managers & Local Resources.  BOMA International shared with its members an audio webinar which was held on March 10. Connect Commercial Real Estate hosted a COVID-19 webinar with industry leaders discussing what is being done at the property level to help keep tenants and visitors safe across asset classes. It is a very good discussion about what steps Landlords are taking to keep tenants and visitors safe across all property types: retail, multifamily, office, hospitality and mixed-use. Webinar Participants:
•    Julianne B. Goodfellow, Senior Director, Government Affairs, National Multifamily Housing Council
•    Mark Duclos, President & Co-Founder, Sentry Commercial & SIOR President
•    Kiersten H. Pearce, VP, Member Engagement & Services, American Hotel & Lodging Association
•    Anjee Solanki, National Director Retail Services | USA, Colliers International
•    Drew Genova, Chief Asset Services Officer, Madison Marquette
•    Michael Oddo, Founder & President, Metro Services Group
•    Laura Boyd, Property Risk Program Manager, Pinnacle
•    Jeff Herrera, Senior General Manager, Rising Realty Partners
•    Daniel Ceniceros, CEO, Connect Commercial Real Estate (moderator)
Click here for a link to the webinar so that you can share by email with your members.

How can individuals protect themselves and others?

Wash your hands often with soap and water for at least 20 seconds.
Avoid touching your eyes, nose, or mouth with unwashed hands.
Avoid close contact with people who are sick.
Stay home if you are sick, except to get medical care.
Cover your mouth and nose when you cough or sneeze.
Clean and disinfect objects and surfaces you touch.

How can businesses and employers respond and prepare? 

The CDC warns that as COVID-19 is likely to spread, workplaces and other places for mass gatherings may experience absenteeism. Local transportation, healthcare and emergency systems may also be affected. Employers are encouraged to to stay updated on the latest developments and follow certain strategies now:
  • Prevent stigma and discrimination in the workplace by not making determinations of risk based on race or country of origin and maintain confidentiality of people with confirmed infections.
  • Actively encourage sick employees to stay home and to practice respiratory etiquette and hand hygiene. Anyone with signs of fever, a temperature of 100.4° or greater, or other symptoms for more than 24 hours should not come in to work.
  • Separate employees who arrive to work with acute respiratory illness symptoms from other employees and send them home immediately.
  • Perform routine environmental cleaning.
  • Advise employees to take certain steps before or during travel. The CDC provides the latest guidance and recommendations for each country. Ensure that your employees are aware of any policy for obtaining medical care outside of the U.S.
  • Create a plan to implement in case of increased workplace absenteeism as well as an Infectious Disease Outbreak Response Plan.
For the full list of employer strategies, as well as for recommendations for how to create an Infectious Disease Outbreak Response plan, visit the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019

Articles on adjusting to a quarantine lifestyle

Further Resources

Families First Coronavirus Response Act FAQs: What Employers and Employees Need to Know
San Francisco Department of Public Health Coronavirus Facts Here
Official updates about the coronavirus text COVID19SF to 888-777

California Department of Public Health nCoV2019 FAQ:

CDC Coronavirus Disease 2019 (COVID-19) Situation Summary:

Events Update 

BOMA San Francisco has made the decision to postpone our scheduled events through May.  We are rescheduling these events for later in the year and will communicate those dates as soon as possible. For questions about events, please contact Sylwia Preis at and for questions about the RPA classes, please contact Akiba Davis at

Committee meetings will be held by phone/virtually at the discretion of the committee chair.  Committee chairs will communicate with committee members directly.  

BOMA staff is available via email during our regular business hours of 9 am - 5pm and of course, in off hours as critical matters may require.

Marc Intermaggio, Executive Vice President,
Tory Brubaker, Member Services Director,
Sylwia Preis, Manager, Events & Education,
Akiba Davis, Education Coordinator,
Karen Chiles, Admin. Asst.,