COVID-19 (Coronavirus) Resources

BOMA San Francisco in collaboration with BOMA International is actively working to provide commercial real estate professionals with credible information on how to mitigate the potential health and business impacts of COVID-19.  We will continue to update the content of this page as information becomes available. 

San Francisco to Join Bay Area Counties to Preemptively Adopt California's Regional Stay at Home Order in an Effort to Contain COVID-19 Surge, posted Dec. 4, 2020

In response to the “Regional Stay at Home Order” framework outlined by Governor Newsom yesterday and a serious surge of cases in the Bay Area, the City of San Francisco is pre-emptively moving ahead with tightening restrictions along cities across the Bay Area. 

Please see the full press release here, highlights of changes below.  
No change to office from existing order… only essential workers in essential businesses are allowed; work from home for all others. 
Beginning on Sunday December 6th at 10:00 PM the following restrictions will go into place. 
The following activities will be required to suspend operations until further notice:
  • Personal services. Establishments offering personal care services including hair and nail salons, barbers, tattoo, piercing, estheticians and massage must cease operations, including both indoor and outdoor operations.
  • Outdoor dining. Restaurants and any other establishments offering meal service, may only operate for delivery or take-out. Eating and drinking on the premises is prohibited.Outdoor museums, aquariums, and zoos. Outdoor installations or exhibits associated with museums, aquariums, or zoos may not allow entrance to visitors. Outdoor botanical gardens and historic sites may remain open.
  • Indoor gyms. Limited 1:1 personal training within gyms and fitness centers that was allowed under the previous health order must cease, but may take place outdoors (see below).
  • Drive-in gatherings. Drive in theaters and other performances delivered in a drive in context must cease.
  • Outdoor playgrounds. Public playgrounds including climbing structures and walls, slides swings, sand pits, etc. must close.Outdoor family entertainment centers. Outdoor family entertainment centers including skate parks, roller and ice skating rinks, batting cages, go kart racing and miniature golf must close.
  • Open-air bus and boat operators. Operators of open-air busses offering sight seeing and other tour services and open-air boat excursions, including leisure and fishing expeditions, must cease operations.
The following activities will be required to restrict their operations:
  • Low Contact Retail. Service oriented retail such as dog groomers, electronics repair services and shoe repair services can operate in a curbside drop off context only.
  • Retail. All retail establishments such as shopping centers, hardware stores, convenience stores, equipment rental, and specialty shops, and including standalone grocery stores, must reduce capacity to 20% (down from 25% and 50% in the case of grocery stores) and implement a metering system (see below).
The following activities will be required to proceed with modifications in place:
  • Hotel and lodging. Hotels may only accept reservations from essential workers travelling for work purposes or to support critical infrastructure including accommodations for isolation and quarantine purposes. If an individual who is not travelling for essential purposes makes a reservation, it must be at least for the number of days required for quarantine. The persons identified in the reservation must quarantine in the hotel or lodging facility for the entirety of the time required.
  • Small gatherings. Small outdoor gatherings, must limit themselves to members of 1 household with a maximum number of 12 people (down from up to three households or no more than 25 people). Face coverings must remain on at all times and no eating or drinking is allowed.
  • Outdoor gyms. Outdoor gym or fitness center activities as well as outdoor fitness in-person group classes (such as boot camps, dance, yoga, tai-chi, etc.) are limited to groups of 12 people, including personnel, and must maintain strict distance and face covering requirements. Running groups are prohibited.
  • Youth sports. Youth sports activities affiliated with a childcare program, Out of School Time program, or other organized and supervised youth sports program may continue operating outdoors only without competitions or spectators and with strict social distancing and face covering requirements in place.
  • Indoor activities open to public. Any establishment allowing members of the public to access indoor areas, including shopping centers, grocery stores, corner stores, financial services, hardware stores, pharmacies, etc. must establish a metering system to monitor capacity thresholds and ensure capacity does not exceed limits. In effect, a business will need to assign a specific staff person to monitor the number of people in the establishment and ensure that the 20% capacity threshold is maintained at all times. This system must be in place as soon as possible and no later than Sunday, December 6th at 10 p.m. when the amended order becomes operative. Additionally, special hours should be instituted for seniors and others with chronic conditions or compromised immune systems. 
  • Adult Recreation. No/low contact adult recreational activities such as golf, tennis, pickle ball, and bocce ball may continue outdoors but must be limited to participants within the same household. 

SF Assigned to Purple, California’s most restrictive COVID-19 tier; Restrictions begin 12:00 noon Sunday, November 29, 2020, posted Nov. 30, 2020

The Governor has assigned San Francisco to the “Purple Tier”, which introduces new restrictions on economic activities and industries. Please see below for the list of restrictions, and also the full press release from the Mayor’s Office.

For OFFICE: only essential workers in essential businesses are allowed. 

You can find the newest Health Order here.

NEW to the Health Order (Section 4i(iii)): the Health Officer is now requiring that EVERY business operating indoors in San Francisco post this informational signage regarding ventilation measures that have been implemented at the establishment. If you have questions about ventilation and the guidelines we have released you may want to watch this webinar from last week. 

San Francisco is in a COVID-19 surge and our daily cases have nearly quadrupled in the past month. San Francisco is about to enter the State’s most restrictive PURPLE tier. In accordance with State orders, beginning at 12pm on Sunday November 29, the City will:

  • Temporarily suspend indoor worship services, but allow for individual prayer and counseling
  • Close indoor movie theaters.
  • Close indoor gyms and fitness centers, except for limited 1:1 personal training.
  • Close indoor operations at museums, aquariums, or zoos.
  • Close outdoor carousels, Ferris wheels, and train rides.
  • Limit indoor retail to 25% capacity, grocery stores may remain at 50% capacity.
  • Restrict some adult and youth recreational activities.
  • Pause reopening of indoor instruction at schools, except for elementary schools that obtain a waiver from the Health Officer. Schools that are open may remain so.
  • Indoor instruction already taking place at Institutes of Higher Education may continue until the end of the semester but no new indoor instruction may begin unless it is training students to perform essential health services or functions. 

Additionally, San Francisco will implement the State’s Limited Stay at Home order beginning Monday the 30th at 10pm until December 21 (or until we move out of the Purple tier, whichever comes first), and requires that:

  • You should not be around people from outside your household, from 10pm to 5am.
  • You can go outside on your own or with people that you live with. You can go to or from a job.
  • You cannot gather outdoors between 10pm and 5am.
  • All dining and non-essential retail must close at 10pm.
  • Restaurants can still do takeout or delivery after 10pm.
  • Essential retail can stay open after 10pm. This includes grocery stores, pharmacies, and hardware stores.
  • Transportation services will still be available after 10pm. This includes buses, taxis, and ride-sharing.

New Health Order - Red Tier, posted Nov. 17, 2020

Please find this link to the new Health Order (Page 20 of appendix C-1 which is page 71 of this document) which reflects the rollbacks to office mandated by the State’s reclassification of San Francisco into the red/substantial tier. These changes became effective at 11:59pm Monday, November 16,2020 . Under this classification, nonessential office may continue with Minimum Basic Operations as outlined in the Health Order but are otherwise suspended. Here is a link to the updated Directive as well. The Health Officer also published a helpful summary of all of the changes enacted over the past few days for easy reference. And finally, I have included the press release from earlier today regarding the state’s reassignment of San Francisco to red. 

More information about San Francisco’s reopening timeline can be found at

SF to Roll Back Reopening of All Non-Essential Offices, posted Nov. 16, 2020

Effective Tuesday, November 17, 2020, San Francisco will temporarily roll back the reopening of all non-essential offices due to a rapid increase in COVID-19 cases across the City and State.

Non-essential offices which had been opened to 25% capacity on October 27th will need to close.  Non-essential office operations must return to 100% remote and telework operations.

The rolling back of certain businesses and activities is required by the State now that San Francisco has been assigned to the Red Tier. Due to its deliberate and strategic approach to reopening, San Francisco had only reopened a small number of activities allowed in the Orange Tier, and only these activities are required to roll back.

See the full announcement here.

More information about San Francisco’s reopening timeline can be found at

San Francisco to Roll Back Select Activities In Response to Increase in COVID-19 Cases:  Indoor dining, fitness centers and movie theaters impacted; office occupancy not affected, posted Nov. 10, 2020

Due to an increase in COVID-19 cases, San Francisco will roll back the reopening of indoor dining, reduce capacity of fitness centers and movie theaters, and will pause approval of plans for indoor instruction for high schools. Department of Public Health will assess the situation and resumption of further reopening is dependent on improvement of COVID-19 impact on the City.  Click here to view the Mayor’s press release.  

COVID Signage for employees - must be posted by Tuesday, 11/10/20, posted Nov. 10, 2020

Please find the employee signage (letter size and 11x17) that all businesses are now required to post in their employee breakrooms or other areas, informing employees that they can report violations of COVID-19 health orders and directives via 311. Section 4h of the Health Order requires that every business that is operating post this signage for employees no later than November 10, 2020.

Also, please be aware of the City’s Right to Recover Program. If you have an employee who lives in San Francisco who tests positive for COVID-19 and anticipates experiencing financial hardship during their two-week quarantine or isolation, this program provides them with $1,285 to reimburse or pay reasonable and necessary personal, family, or living expenses. In addition to replacement wages, those who qualify may be eligible for food delivery and other essentials. For questions, email or call 415-701-4817.

Thank you for continuing to work diligently to help keep our city, our residents and your employees safe during these challenging times.

Changes to San Francisco's Health Order - Please Read - impacts EVERY business in SF, posted Nov. 3, 2020

Today, the City posted updates to the Health Order and a revised health screening tool in order to align more closely with recent CDC and CA Dept. of Health definitions of contact with COVID-19 positive individuals, and quarantine recommendations for those who display symptoms or whom have had close contact with COVID.

You can find the updated Health Order here:

Businesses and other establishments will be required to ask employees and visitors if they have been within 6 feet of someone with COVID-19 for 15 minutes within any 24-hour period in order to determine if the individual has had a “close contact” with a person with COVID-19 while they were contagious (regardless of whether they or the person with COVID-19 were masked). A person would be considered a close contact if they meet any of the following criteria.

  • Were within 6 feet of a person with known COVID-19 for a total of 15 minutes or more in a 24-hour period
  • Lived or stayed overnight with a person with known COVID-19
  • Were the intimate sex partner of a person with known COVID-19, including only kissing
  • Took care of a person with known COVID-19 or they took care of you
  • Had direct contact with the body fluids or secretions of a person with known COVID-19 (e.g., were coughed or sneezed on or eating or drinking utensils were shared)

For a downloadable copy of the screening handout for personnel and non-personnel visit:

If a person has had close contact with a person with COVID-19 using this updated definition, they should then quarantine for 14 days since their last close contact with the person with COVID-19 to prevent further spread of the virus. That means they should stay home, not go to work, and not enter any businesses or organizations during that 14-day period.

Additional changes for gyms, indoor dining and personal services with face coverings removed
Additionally, because of the further developed science behind the airborne nature of COVID-19, San Francisco continues to place emphasis on the importance of ventilation. As such section 4i(ii) of the Health Order requires that effective today, these businesses must conspicuously hang this sign at the establishment, including at all primary public entrances indicating which of the ventilation strategies are at use at the facility so that the public can remain informed.

Indoor dining establishments and personal service providers who perform services with face covering removal are also now required to enact one of the three measures by 11/17. Please carefully read section 4i of the Health Order (page 15) to ensure you are prepared to come into compliance by the 17th.

San Francisco continues to review the latest science and research to inform our local strategies that are helping to minimize the spread of COVID-19 and to save lives. We appreciate everything you do to ensure the safety of your employees, your customers, and the health of our City.

New San Francisco Health Directive Outlines Best Practices for Businesses Occupying Office Facilities, posted October 28, 2020

The newly re-issued Directive 2020-18b, made public 10/27/2020 and governing office re-occupancy, has a few changes from the original 2020-18. Non-essential office occupancy may now resume at 25%. The Health Officer will consider expanding capacity to 50% if our health indicators continue to improve.   Here is the new “Stay Safer at Home” Health Order (see page 21 of appendix C-1 which is page 70 of the document), the latest Health Directive, and the updated Tips and FAQ’s.

Some new information to consider: ventilation guidance and sign templates are available.  Also, the Health and Safety Plan template for offices was changed in this order so be sure to download the new one and replace what you had previously posted.

Change Summary: In addition to the expected changes to the occupancy rules for non-essential business offices (25%, but you still have to strongly encourage personnel to telecommute), there are new sections 1.9 (discouraging in person meetings), 1.10 (discouraging use of conference rooms and limiting occupancy to 25%, posting a sign in the room on maximum occupancy), and 1.11 (eating at the office, breakrooms and cafeterias).  The tips and FAQs at the end, after the checklist, has also been extensively revised.  The section on HVAC now references an HVAC guidance section of the main Shelter in Place (now called Stay Safer at Home) Order.  Other than that, it appears to be essentially identical to the original 2020-18 directive.

The main changes to prior plans for occupancy are the need to post signs in conference rooms with a maximum occupancy and signs in the cafeterias and break rooms as set forth in 1..11.4,, and1.11.4.2.  These signage requirements were not part of the prior directive.

Needless to say, we want to welcome tenants back downtown.  Please review the ordinance to ensure that you and your tenants are in compliance.  We know that operationally, many office buildings are prepared to welcome tenants back more fully.  HOWEVER, we also understand It’ll be a slow comeback.  Even in other markets (like Denver and Boston) where offices are already permitted to return to 50% occupancy, tenant levels are still under 10%.    But the need to get tenants back downtown cannot be understated.  Their return is beneficial not just because of the higher productivity that in-person collaboration yields, but critically, because of the spending by office occupants that in turn, supports so many other small and medium-sized businesses.

Tenants generate 65% of the city’s GDP.  Industries like Information, Financial Services, and Professional/Business Services contribute $108 billion to the city’s economy (in 2012 $) and make up two-thirds of the city’s GDP.  When our our tenants can’t make those contribution to the City, there is a major negative consequence on every industry and neighborhood in the city, including of course City tax revenues.

Thank you for doing your best to restart San Francisco’s economic engine.  Downtown is the City’s heartbeat.  Let’s ramp up!

New Orders / Regulations Re: Office Reopening, Effective Today, posted Oct. 27, 2020

The Health Order governing the re-occupancy of San Francisco office space has been updated. Effective today, Tuesday, October 27, 2020, building occupancy for non-essential office workers is permitted up to 25% capacity. If our health indictors continue to improve for at least 30 days, the Health Officer will consider a capacity expansion to 50%. During this time, as required by the state, San Francisco officials continue to stress the importance of tele-work. However, we are excited to be the first major city in California in the Yellow and moving forward with the reactivation of our economy. Businesses in the downtown are the core of our city, and your tenants’ ability to return to work is a top priority for the City.

Please be sure to review the Health Order (see page 21 of appendix C-1 which is page 70 of the document), Health Directive and Tips and FAQ’s that was released this morning. You may also find the ventilation guidance as well as the available sign templates helpful as well. Finally, for those of you that have been operating for essential workers, the Health and Safety Plan template for offices was changed in this order so be sure to download the new one and replace what you had previously posted.

Get BOMA’s Essential New Pandemic Guide, posted Sept. 15, 2020 

The scale and severity of the COVID-19 pandemic caught many unprepared and presented a daunting, fast-moving challenge to commercial real estate professionals. Using guidance from leading experts and lessons learned from across the industry, BOMA International has created Managing Through Pandemics: Preparing Your Buildings, Tenants and Staff, a guidebook covering every aspect of managing a commercial building through a global health crisis. 

Covering everything from creating a pandemic plan and building-wide preparations to business continuity and legal considerations, Managing Through Pandemics is an essential resource for all property professionals. Two decades into the 21st century, the world has already faced several pandemic outbreaks, including severe acute respiratory syndrome (SARS) in 2003, the H1N1 flu pandemic in 2009 and COVID-19 over the past year—and we will likely face more. As an industry, we can and will be better prepared for what comes next.  This guidebook is available as a free resource thanks to the generous support of Yardi.

Download your complimentary copy of the pandemic guide today. 

San Francisco Expands Face Covering Rules to Address COVID-19 Surge and Align with State and Federal Guidance, posted July 27, 2020

The Department of Public Health announced an update to the City’s face covering requirements amid the current surge in COVID-19 cases and hospitalizations. The new rules, which went into effect at midnight, July 24, require anyone age 10 and up to wear a face covering when approaching a distance of six feet from others, in enclosed shared workplaces, in building common areas, and when working in food service. The updated health order also requires individuals who are unable to wear a face covering based on their medical condition to have a written exemption from a medical professional.   To help mitigate the spread of COVID-19, a face covering is required, even when alone, while working in a cubicle, areas with shared equipment, and shared offices, and also when in common areas such as conference rooms, elevators, laundry rooms, break rooms, lobbies, hallways, and bathrooms.
Click here for more information.  To view the Health Order, visit

San Francisco Dials Back Re-opening Plans; Orders Non-Essential Offices to Close, posted July 17, 2020

Today, Mayor Breed announced a pause on re-opening business.  “As of today, San Francisco is on the State’s watch list due to rising hospitalizations. This means that San Francisco must abide by the State’s restrictions, which includes closing indoor malls and non-essential offices, and continue the paused reopening, at least until the State lifts its restrictions. Indoor malls and non-essential offices must close, except for minimum basic operations, effective Monday, July 20. If the State adds more restrictions for counties on the watch list, San Francisco will abide by those restrictions as well. If local conditions do not improve, San Francisco maintains the ability to close additional businesses and activities that go beyond the State’s requirements.”

See the Mayor’s announcement here.

Governor Announces New Statewide Rollbacks - Non-Essential Offices Included in Monitored Counties, posted July 13, 2020

The Governor just announced a statewide rollback of most indoor activities due to COVID-19 related precautions.  Although this is not as restrictive as the original “Shelter in Place” order, it is close if you are in a “Monitored County".    

Effective today, July 13, 2020, ALL counties must close indoor operations in these sectors:

  • Dine-in restaurants
  • Wineries and tasting rooms
  • Movie theaters 
  • Family entertainment centers (for example: bowling alleys, miniature golf, batting cages and arcades)
  • Zoos and museums
  • Cardrooms
  • Bars, brewpubs, breweries, and pubs must close ALL operations both indoor and outdoor statewide.

Counties that have remained on the County Monitoring List for 3 consecutive days will be required to shut down the following industries unless they can be modified to operate outside or by pick-up. San Francisco is NOT one of the counties on the Monitoring List as of 7/13/2020.

  • Fitness centers
  • Worship services
  • Protests
  • Offices for non-essential sectors
  • Personal care services, like nail salons, body waxing and tattoo parlors
  • Hair salons and barbershops
  • Malls

Click here for more information from the Governor’s Website.

Commercial Eviction Ban Extended, posted July 13, 2020

San Francisco Mayor London Breed on Friday extended the City's temporary ban on commercial evictions through Aug. 15, citing continued hardship caused by the Covid-19 pandemic.  The moratorium applies to commercial tenants that are unable to pay rent as a result of the pandemic and government regulations that are keeping many local businesses shuttered to contain the virus' spread. It was implemented in March and has since been extended three times; it was due to expire July 16.

San Francisco Continues to Pause Reopening for Most Activities and Businesses, posted July 13, 2020

Mayor Breed and Director of Health Dr. Grant Colfax announced that the City will substantially continue the pause on reopening that began June 29 until the COVID-19 Key Health Indicators improve, and the spread of the virus is brought under control once again. San Francisco is currently experiencing a rise in COVID-19 transmission, cases, and hospitalizations that is forcing the City to slow down reopening to protect community health.  See full text of announcement here

On July 6, Breed rolled back plans to allow restaurants to resume indoor dining that were set to open on July 13 to an undermined date, citing a surge in Covid-19 cases. At the time, the City said it would evaluate whether other businesses such as hair salons, barber shops, museums and gyms would be allowed to reopen July 13, but on Friday, July 10 City officials said they would not be. No new date was given.

Certain Re-openings Delayed, posted June 29, 2020

On June 26, Mayor Breed temporarily delayed the re-openings that were scheduled for today, June 29 due to an increase in San Francisco’s COVID-19 cases. On June 25, the City saw 103 new COVID-19 cases. Mayor Breed warned that cases could continue to rise to the point where the City would have to shut down again and said, “Nobody should wait to get tested.” You can find all COVID-19 testing locations in San Francisco here

Reopening guidance for offices, provided by City & County of San Francisco, posted June 29, 2020

Click here for documents you need to open your business office during the pandemic.

San Francisco’s “Shelter in Place” Order Expands Essential Business Operations on a Limited Basis, posted June 17, 2020, courtesy of Buchalter

See Advisory from Buchalter, here

San Francisco Issues “Office Facilities Directive” on Required Best Practices for Businesses Operating Office Facilities, posted June 14, 2020

Applies to all owners, operators, managers, and supervisors of any business operating in an indoor office facility and that are otherwise authorized to operate under the terms of the Stay-Safe-At-Home Order, including Essential Businesses, Outdoor Businesses, and Additional Businesses that operate, at least in part, within any office space (“Office Facilities”).

Please review the Office Facilities Directive 2020-18 here, along with the Health Officer Order C19-07e (Updated) here.

San Francisco Issues Updated Shelter in Place Order, posted June 11, 2020

As rationale for the measured re-occupancy of offices, The Order cites relatively low risk of transmission in offices, as long as adequate sanitation and social distancing measures are employed.  Page 54 of the new order describes conditions under which office tenants can return to work.  Telecommuting is still advised.  Additional guidance to be posted this weekend. See Order here.

Muni Street Cleaning Enforcement Resumes June 15, posted June 10, 2020

To ensure our streets are clean and ready to support the city reopening, parking violations for street sweeping will be enforced beginning on Monday, June 15. The city has been relying on people to voluntarily move their vehicles in support of street cleaning during the shelter-in-place. As the city begins to reopen, it’s becoming more important to prevent trash buildup and blocked drains, so we are resuming enforcement of street sweeping restrictions.Please move your car on your designated street cleaning days to avoid getting a ticket.  Get the latest SFMTA service and citations updates at

Fire Drill/Fire Evacuation during COVID, posted June 10, 2020

See BOMA International’s guidance document on fire drills in a COVID-19 environment, here.  Please also be sure to consult our local guidance, issued earlier: “No Change in Fire Evacuation Drills During COVID-19”, posted on our COVID-18 Resource Page May 26, 2020.

Muni Service Changes Starting June 13, 2020, posted June 10, 2020

Beginning Saturday, June 13, the SFMTA will increase Muni service and frequency, add select routes into service and extend some current routes to continue to support essential trips. A key goal of these service increases is to support the community’s economic recovery by providing more connections to neighborhood commercial districts as businesses begin to reopen. We are also adding more frequent service on targeted routes to help address crowding and improve onboard physical distancing.  Read more here.

Mayor London Breed Announces Outdoor Dining in SF Starting Friday, June 12, 2020, posted June 9, 2020

Mayor London N. Breed today announced a plan for restaurants to offer outdoor dining service starting Friday, June 12. The amendment to the current Stay Home Order is set to be released later this week and will outline the specific health and safety protocols required for the activity. Only food facilities that provide permitted sit-down meal service may open for outdoor dining. City’s Shared Spaces Program to assist businesses by providing flexible use of sidewalks, streets, and other public spaces to serve customers. Click here for the press release.

Sample Workplace Re-Entry Guide from EQ Office, posted June 8, 2020

Mayor London Breed Announces Reopening Guidance for Safer Social Interactions, posted June 5, 2020

As part of plan to safely reopen San Francisco and allow more activities, City issues new Public Health guidance on how to be as safe as possible if residents start to expand their social interactions. Click here for the press release. 

BART Shares 15-Step Welcome Back Fact Sheet, posted June 3, 2020

Nighttime Curfew for San Francisco Ends 5 a.m. June 4, posted June 3, 2020

The citywide curfew that Mayor London N. Breed issued on Sunday, May 31, 2020 ends June 4 at 5 a.m.  Click here for the Advisory.

CDC Recommendations for Reopening Office Space, posted June 1, 2020

The Centers for Disease Control and Prevention has issued recommendations for the reopening of office space.  Click here for the steps CDC says will slow the spread of the coronavirus.

Timeline for Office Re-Opening: San Francisco is targeting June 15 to relax shelter-in-place restrictions for offices for employees who cannot continue to work remotely, posted May 28, 2020

Below outlines the latest reopening plans per Mayor Breed’s press conference today.  Right now, we are in “Stage 2-A” of the reopening plan; Offices are in Stage 2-B (San Francisco is aligning with the State guidance here).  S.F. Department of Public Health’s Dr. Grant  Colfax said that we’ll get to Stage 2-b “over the next two to four weeks, depending on the health data”.  June 15 is the current target date for 2-B businesses, but for offices, it is important to understand that even when Stage 2-B business restrictions are loosened, the guidance will still be that those who can continue to telework should do so, and avoid returning to the office.
The five key measures of the data guiding decisions on when to progress further through the reopening plan include # of COVID-19 cases, hospital capacity, testing capacity and results, contact tracing, and personal protective equipment (PPE) supplies.  These data will guide the Health Department’s timeline for loosening shelter-in-place guidance.
San Francisco’s stay-at-home order is now extended indefinitely and face coverings are required within 30 feet of others, Mayor London Breed announced. Businesses have the right to refuse service to those not wearing face coverings, but Breed asked citizens not to take enforcement into their own hands. "If you are not the police, please don't act like the police," she reminded the public. "The last thing we want to see are people who are confronting other people and creating what could escalate to a violent situation. Just let us do our job. Do your part, because as long as you're doing your part, your part is having an impact on everything that we see happening in the city."

BART's 15 step plan to welcome back riders as the region opens, posted May 28, 2020

Building Re-occupancy Town Hall, live webinar May 27, 2020, sponsored by Buchalter

Panelists: Manuel Fishman, Real Estate Practice Chair, Buchalter; Marc Gille, Senior Vice President, Rockhill Management; Christine Mann, Portfolio Manager, Paramount Group, Inc.; Blake Peterson, Senior Vice President of Asset Services, Transwestern; Michael Sciortino, Vice President of Operations, Warriors & Chase Center; and Marty Smith, President & Owner, Alhouse Deaton discussed how they are planning for tenants returning to their properties and the legal considerations to keep in mind.

FAQs for building re-occupancy prepared by Buchalter.

Recorded webinar available here.

No Change in Fire Evacuation Drills During COVID-19, posted May 26, 2020

The Office of the State Fire Marshal has declared that even during this extraordinary time of COVID-19, there is zero flexibility on alternative means and methods to conducting evacuation drills. 

Per Special Assistant to the California State Fire Marshall, per Title 19 of the California Code of Regulations, occupants of buildings required to conduct annual fire drills (evacuation/relocation) are not exempt from the requirement during the Covid-19 Shelter-In-Place lock down. The Office of the State Fire Marshall emphasizes that when conducting the fire drills, (evacuation/relocation), participants and building staff members are to observe social distancing rules (6 ft. separation) and be in proper PPE (personal protective equipment), such as facial masks.

San Francisco’s Fire Marshal recommends that, in the case of buildings where occupants are relocated to alternate floors, a spare stock of PPEs should be established on those relocation floors.   Furthermore, consider staging drills (e.g. by floor, by department) to minimize total building exodus. It is understood that this would require multiple drills within the same building.

NOTE: There may be times in a non-drill event, where it is impractical to meet COVID-19 guidelines (e.g a major event). During these exceptional imminent events or critical incidents, the Fire Marshal will expect building management and occupants to use good, practical judgement.

CDC Decision Tree for Reopening Workplaces, posted May 21, 2020

As markets across the United States gradually reopen, property managers and tenants alike must prepare for what a phased return to the office will entail. The U.S. Centers for Disease Control and Prevention (CDC) has published a workplace “decision tree” flowchart, summarizing the safeguards that employers must meet in order to proceed with workplace reopening plans. Throughout the decision process, property managers are encouraged to communicate with tenants, exchange reopening plans and refer to BOMA International’s Getting Back to Work: Preparing Buildings for Re-Entry Amid COVID-19 for additional guidance. 

The Touchless Workplace, posted May 21, 2020

In recent months, the entire world has become hyper-conscious of the many objects our hands touch throughout the day. Adding to this awareness, property professionals and tenants are actively taking inventory of the “high-touch” areas within an office building as they flesh out re-entry cleaning protocols. While the jury remains out on how exactly the COVID-19 pandemic will inform workplace design and operations, design firm Gensler suggests that increased implementation of touchless technology is to be expected. Thanks to advanced gesture control, facial recognition and voice activation capabilities, touchless workplaces may be the norm in a not-so-distant future. 

Recology Releases New Signage for Discarded PPE, posted May 21, 2020  

Click here for a pdf sign directing PPE to the trash/landfill bin.

Extension of San Francisco Commercial Tenant Eviction Moratorium and Impact of Proposed California Senate Bill 939, courtesy of Buchalter, posted May 20, 2020

Please read this excellent piece on San Francisco’s commercial tenant eviction moratorium by Manny Fishman.  Most importantly, heed the impact of SB 939 as described.

New Re-Entry Guide (produced by The BOMA Georgia Foundation) Helps Properties Prepare for Increased Utilization, posted May 20, 2020

The BOMA Georgia Foundation has released a new guide in response to COVID-19. – Building Re-Entry: 10 Essential Resources for Property Management and Operations Professionals. The BOMA Georgia Foundation has curated a list of 10 essential resources for property managers and operators, and tenants. Collectively, these resources will help building management and operations teams adjust to increased building utilization while continuing to respond to the ongoing COVID-19 situation.

BOMA Releases Industrial Building Guidance Document, posted May 20, 2020

BOMA International has released its fifth coronavirus guidance document – Industrial Re-Set: Operational and Management Guidelines for Industrial Properties Amid  COVID-19. While tenants in office buildings have been working at home in response to state-mandated stay-at-home orders, most tenants in warehouse, distribution, and manufacturing industrial facilities have been reporting to work as usual, but at the same time dealing with COVID-19 health and safety challenges. This new document, developed by a sub-group of BOMA International’s Industrial Committee, offers management best practices for owners and property managers of industrial properties, as well as suggested operational and workforce guidance tenants may want to consider. Here is the link to the new document BOMA Industrial Guidance Document which can also be accessed from BOMA’s Coronavirus Resource Center at

Water Quality Guidelines for Re-Opening Buildings, posted May 20, 2020

The San Francisco Public Utilities Commission provides these guidelines to ensure good water quality by properly flushing lines, prior to building re-occupancy.  The Center for Disease Control (CDC) provides Guidance for Reopening Buildings After Prolonged Shutdown or Reduced Operation to ensure the safety of occupants and building water system and devices, posted May 27, 2020.

Re-Occupancy Survey Results, posted May 18, 2020

Results are in from our survey of members re: planned actions once buildings re-occupy.  Click here to see how members responded to questions we asked about:
Temperature checks
Common-area cleaning protocol
Tenant-space cleaning protocol, and who has responsibility
Policies for visitors, deliveries
Elevator traffic management
Parking management

Covid-19 Driving Dramatic Workplace Changes, posted May 18, 2020

Click here to view results of Bay Area Council’s Employer Survey.

Returning to the Workplace Community Guidelines, courtesy of Tishman Speyer, posted May 15, 2020

Getting Back to Work: Preparing Buildings for Re-Entry Amid COVID-19 Live Webinar held May 6, 2020, produced by BOMA International, posted May 13, 2020

The COVID-19 pandemic spread quickly across the United States in February and March forcing cities to impose stay-at-home and shelter in place orders. Building operations had to adjust as non-essential personnel worked from home. We are now preparing for a phased re-occupancy of office buildings over the coming months. BOMA International assembled a task group from across North America to help owners and managers prepare for what is coming. The co-chairs of that task group will provide an overview of the comprehensive guidance document BOMA produced covering the health and safety of building personnel, tenants, visitors and contractors and healthy and safe building operations, systems, and management practices. They'll share the task group's best thinking and suggested best practices for social distancing and use of personal protective equipment (PPEs), safe use and occupancy of elevators, security, HVAC, janitorial, plumbing and water, tenant communications, building personnel, risk management and insurance, legal issues and more.

Panelists: Tina Haubert, MBA, VP of Operations and Asset Management, Mann Enterprises and Tom Gille, BOMA Fellow, Principal, REAL Systems.  Moderator: Patricia M. Areno, CAE 
Senior Vice President, BOMA International.

Click here for recorded webinar.  You must log in to BOMA International, register for the past event, and then you will gain access to the recording.  Direct any registration issues to

California Office Re-Occupancy, posted May 12, 2020

Gov. Gavin Newsom today announced modifications to the statewide stay-at-home order to allow more businesses in California to reopen, including dine-in restaurants, shopping malls and offices. Newsom said the state has developed guidelines for office buildings to reopen if workers are not able to work remotely. In order to open, companies must follow these new rules:
Train employees on safety and self-screening
Do temperature and/or symptom screenings daily for employees
Redesign office spaces to allow for 6 feet of spacing between workers
Close or restrict common areas
Do extra cleaning on high-traffic areas like break rooms, elevators, etc.
Require employees to disinfect personal work areas
Require employees to avoid handshakes
Adjust or modify hours to allow people to better space out
Consider installing systems to bring more outside air in
See the full guidelines for offices, which we posted below on May 7.

13 Ways to Prepare Your Office Space for Re-Entry During COVID-19, courtesy of Skyline Construction, posted May 11, 2020

Potential solutions to help reconfigure office space needs for re-opening.

Wear masks, take temperatures, redesign office layout, posted May 8, 2020

See the just released California Department of Public Health and CAL-OSHA office space guidelines.  They advise employers to create worksite specific plans to prevent Covid-19 infection, conduct employee training, provide temperature screenings and personal protective equipment (PPE),  and redesign office space for a six-foot distancing, among other things. 

Pathway to Work: Commercial Real Estate, Coronavirus and Re-Entry, posted May 8, 2020

Again proving the value of the BOMA International network, we share this excellent resource developed by BOMA Canada.  It covers Building Operations, Vendors & Supplies, Tenant & Building Communication, and Human Resources.  Click here for document link.  Thank you to our friends at BOMA Canada!

Webinar recording pending and will be posted as available.

Initial Phase 2 Re-Opening Guidelines, posted May 7, 2020

On Thursday, May 7, 2020 the Governor announced our state will move into “Stage 2” of modifying the state’s stay-at-home order. “We must get our economy roaring once again and put paychecks in people’s pockets. But the risk of COVID-19 infection is still real for all Californians and continues to be fatal,” stated the Governor.

With that, the governor has released industry/sector-specific guidance for this initial phase of re-opening meant to allow you to plan and prepare for re-opening, make changed needed in your work environment, and adjust practices by employees and help educate your customers.  Following are specific guidance plans for your review.  We expect more guidance to follow as we move through Phase 2 and into Phase 3 (i.e. restaurants).  A link to the full list for all industries can be found at the end of this email:

Construction: This guidance for the construction industry provides guidelines to create a safer environment for workers.  Review the guidance, prepare a plan, and post the checklist for the construction industry in your workplace to show customers and employees that you’ve reduced the risk and are open for business.

Office workspaces: The guidance for businesses operating in office workspaces provides guidelines to create a safer environment for workers. Review the guidance, prepare a plan, and post  the checklist for office workspaces in your workplace to show customers and employees that you’ve reduced the risk and are open for business.

Real estate transactions: This Guidance for businesses operating in the real estate industry provides guidelines to create a safer environment for workers. Review the guidance, prepare a plan, and post the checklist for the real estate industry in your workplace to show customers and employees that you’ve reduced the risk and are open for business.

Retail: This guidance for retailers provides guidelines to create a safer environment for workers.  Review the guidance, prepare a plan, and post the checklist for retailers in your workplace to show customers and employees that you’ve reduced the risk and are open for business.

Logistics and Warehousing Facilities: The guidance for businesses operating in the logistics/warehousing industry provides guidelines to create a safer environment for workers. Review the guidance, prepare a plan, and post  the checklist for the logistics/warehousing industry in your workplace to show customers and employees that you’ve reduced the risk and are open for business.

Manufacturing: The guidance for the manufacturing industry provides guidelines to create a safer environment for workers.  Review the guidance, prepare a plan, and post the checklist for the manufacturing industry in your workplace to show customers and employees that you’ve reduced the risk and are open for business.

Click here for the full list of industry guidance.

While we are very happy the state is moving forward with this opening, we caution all of our members to continue working hard to manage your properties in a manner that goes the extra mile to keep employees and customers safe so we do not backslide on infections and see restrictions come tighten once again.  

CDC Reopening Guidance for Cleaning and Disinfecting, posted May 7, 2020

As commercial real estate professionals plan for re-entry, now is a good time to consider whether modifications to janitorial procedures may be needed. The U.S. Centers for Disease Control and Prevention (CDC) has released reopening guidance for cleaning and disinfecting public places. The document provides a general framework based on the following: normal routine cleaning with soap and water; disinfection using disinfectants approved by the U.S. Environmental Protection Agency (EPA); and disinfection using approved alternative methods when EPA-approved items are not available.

White Paper: Operational Savings During COVID-19, posted May 7, 2020

In response to the COVID-19 pandemic, building utilization by tenants and guests has dropped significantly for many properties. A recent white paper released by BOMA/Georgia guides building management and operations teams through tactics and strategies to decrease operating expenses; more easily complete needed maintenance and projects; and to prepare for a return to more normal building usage. 

Small Construction Project Safety Protocols, posted May 6, 2020

Click here to view San Francisco health order specifications for smaller, residential construction projects.

Small Business Recovery Resources via San Francisco Chamber of Commerce, posted May 6, 2020

Reopening Guidelines form The American Industrial Hygiene Association (AIHA) including Construction and General Office Settings, posted May 5, 2020

The American Industrial Hygiene Association (AIHA)recently set up a website link to safe and prudent reopening guidelines for a number of sectors. The links offer specific, easy-to-follow, science-based recommendations for limiting the transmission of the coronavirus while operating a wide variety of businesses including construction and general office settings. 

Re-Opening Guidance on Recommended Practice for Retail and Shopping Venues, posted May 4, 2020

Guidance document from the California Retailers Association and California Business Properties Association

Guidance document from the International Council of Shopping Centers

Construction Advisory, posted April 30, 2020

COVID-related construction restrictions are being lifted and construction projects can resume on Monday.  For those with projects within your buildings, it would be helpful to identify a designated service entry where temperatures of construction workers can be taken, and or questions can be asked of persons entering and a form signed before entering the building.  This can help identify any positive COVID cases outside of the building rather than once workers are in the building, which can lead to project shutdown.  We want to avoid shutdowns.  Consider marking the sidewalk or loading dock with signage, and work with your contractors to confirm procedures for entry, now.  
Note:  All TI’s over 20k feet require a 3rd party health inspection during the work.  Click here for a list of inspectors.  

Jobsite construction procedures in response to COVIDClick here for a list of mitigation procedures to guide on-site construction courtesy of Skyline Construction.

We share two short videos, courtesy of Skyline Construction,  discussing jobsite changes and impacts related to COVID:, as well as 4 short videos looking at how preconstruction and project planning will change on future projects:   

Building Re-Occupancy Protocols Webinar, April 30, 2020; sponsored by 

Returning to work once the shelter in place order is lifted poses many questions for building operators, tenants, visitors and vendors. In preparation for building re-occupancy, join us for a webinar and hear what new practices have been adopted in China in response to the Coronavirus. We will discuss building protocols as they relate to tenant re-occupancy, treatment of visitors, building operations, and services.  

SPEAKERS: Alan To, Senior Director, Property Management, Tishman Speyer China; Dave Law, past General Manager of Guangzhou International Finance Center (IFC); and Glenn Good, General Manager, Tishman Speyer, of 333 Bush in San Francisco for Tishman Speyer. Glenn is currently the Treasurer of BOMA San Francisco and a Board member of BOMA California.

Click for Dave Law's Presentation

Click for Alan To's Presentation

Click for Guangzhou Commercial Building Guidelines for prevention and control of respiratory epidemic outbreaks Respiratory Tract Infection

Click here for webinar recording

Governor Newsom Outlines 4-Stage Roadmap to Reopening, posted April 28, 2020

Click here to see the plan.  Offices, where working remotely is not possible, and where modifications can be made to make the environment safer for employees, are in Stage 2.

SF Downtown BART Escalators To Close for Equipment Surveys May 11--June 8, 2020, posted 4/28/2020

Starting May 11, 2020, BART will shut down escalators in Montgomery, Powell, and Civic Center stations in order to conduct surveys of the escalators in preparation for an escalator replacement project. Only one escalator will be out of service at a time. Below is a table of the times, dates, and locations.
The contractor will use saws to cut open the flooring at the top and bottom of each escalator to expose the pits, supports, and trusses. This will allow them to get accurate measurements which will be used when manufacturing the replacement escalators.

Building Re-Occupancy:  View the Real Estate Board of New York’s document on health and safety practices to enable a return to commercial office buildings, posted 4/28/2020

Shelter in Place Being Extended Through the End of May for the Bay Area, posted April 27

Six Bay Area counties announced today in a joint statement they'd be extending shelter-in-place orders through the end of May amid the novel coronavirus pandemic.  The extended orders affect Alameda, Contra Costa, Marin, San Francisco, San Mateo, and Santa Clara counties, as well as the City of Berkeley, which has its own public health department.

Full details are expected to be released later this week, the health officers said, and "will include limited easing of specific restrictions for a small number of lower-risk activities."

The current shelter-in-place restrictions for the six Bay Area counties were set to expire on May 3, though California's statewide stay-at-home order that was issued in March has no set expiration date.

Click here for link to SF Chronicle.  

WEBINAR:  Re-Entry: Important Tips from Your Building Service Providers, Includes a Live Event on 04/29/2020 at 2:00 PM (EDT) / 11:00 AM (PST) - Registration Closed; recording will be posted Thursday, 4/30.  

Your building's re-entry plan requires thoughtful consideration of every element of your operation. During this session, seven of BOMA International's Cornerstone Partners—the leading experts in their fields—will provide relevant and critical information that you need to know now. These leaders will share insights and expertise that will impact your security, people moving, technology and ventilation systems, cleaning and sanitizing practices, purchasing and supply chain concerns, and more. Hear the most current information from the industry experts who are dedicated to your success.

Learning Objectives:

  • Learn answers to the latest frequently asked questions regarding building re-entry
  • Get tips to consider for re-entry from industry leading building product/service providers
  • Gain insight into what these companies are doing to help protect you, your staff, your tenants and your visitors

Registration is closed via BOMA International as it has reached capacity.  Recording will be posted Thursday, 4/30. 

A Guide to Maximizing Opportunities During a Time of Low Building Utilization, posted 4/27/2020

The BOMA Georgia foundation has released a new, free paper titled Operational Savings: A Guide to Maximizing Opportunities During a Time of Low Building Utilization. Even though some jurisdictions are easing shelter-in-place requirements, for many properties, building utilization is expected to remain below typical utilization rates for some time. The workbook-style guide is designed to assist building management and operations teams in exploring tactics and strategies to decrease operating expenses; more easily complete needed maintenance and projects; and/or prepare for a return to more normal building utilization. The ideas included are designed to provoke thought and conversation among property management and building operations teams.

BOMA International’s new building re-entry guidance document – “Getting Back to Work: Preparing Buildings for Re-Entry Amid COVID-19, posted April 24, 2020

Building Re-occupancy Considerations:  Resources from CRE Companies, posted 4/24/3020

Cushman & Wakefield’s 6 Feet Office prototype envisions an office where social distancing guidelines continue to be enforced.

CBRE has released a briefing titled Reopening the World’s Workplaces. CBRE states that based on experience supporting clients in Asia, reopening commercial establishments is “not straightforward” and “forethought is critical as important activities must be approached in fundamentally new ways.” For instance, businesses and building personnel must prepare for a more discerning occupant base that requires clear, ongoing communication.

A growing body of research by JLL suggests that the modern tenant’s wish list might include these four things: Space design that offers greater dedication, privacy and separation from others; flexible work schedules and locations; hyper-focus on health and safety; and opportunities to collaborate and to concentrate. 

How China is Reopening Buildings, posted 4/24/2020

See CNN piece at minute 1:10 which shows an example of elevator floor signage and how they deal with button usage.

Managing Tenant Use of Elevators, provided by Lerch Bates Elevator Consulting, posted 4/24/2020

SFMTA:  COVID-19 Ambassadors Help You Ride Muni Correctly, posted 4/23/2020

Expansion of CityTestSF for All Essential Employees, posted April 23, 2020

Mayor Breed and SFDPH Director Dr. Colfax announced COVID-19 testing for all private sector and non-profit essential employees in San Francisco, as well as any San Francisco resident who is experiencing symptoms and cannot otherwise access testing. San Francisco residents and essential workers experiencing COVID-19 symptoms can make an appointment for CityTestSF online at

Give2SF Funding for Seniors, Undocumented San Franciscans, and Small Businesses, posted April 23, 2020

Mayor Breed announced the allocation of $5.35 million after the first round of funding from the Give2SF COVID-19 Response and Recovery Fund. $2.5 million will be dedicated to food insecurity, including an initial $500,000 in grocery gift cards for undocumented individuals and families. $1 million will go toward supporting DAS-funded community-based food and nutrition providers to ensure that older adults and people with disabilities continue to have access to food during the pandemic.

California Gov. Gavin Newsom Announces New Volunteer Initiative, April 22, 2020

California Gov. Gavin Newsom announced a new volunteer initiative and a website that aims to connect residents looking to give back with opportunities in their communities and across the state.  The new website,, offers visitors options, including working at food banks, donating blood, delivering meals or joining the California Health Corps. Newsom said anyone interested in helping out will be matched based on their expressed interests, with local needs, and that officials are hoping to organize a "volunteer corps that is much more deliberative than the way we have in the past."

New San Francisco Face Covering Policy Will Be Enforced, posted April 22, 2020

The City will begin enforcing the new face covering policy Wednesday April 22. Everyone in San Francisco must wear face coverings when they are outside of their homes for essential needs or while doing essential work. Face coverings should cover the nose and mouth and fit securely. They can be a manufactured or homemade mask, a bandanna, scarf, towel, neck gaiter or similar item. Hospital-grade masks should still be reserved for health care workers and first responders.

Business and License Fees Deferred, posted April 22, 2020

Mayor London Breed and Treasurer Jose Cisneros hav announce deferrals on two major categories of business fees until September 30, 2020. Click here for release.  This deferral of license fees in particular is meant to help restaurants, bars, storefront retailers, and hospitality businesses.

Golden Gate Transit News, as of April 21, 2020

In accordance with local health department orders, all Golden Gate bus and ferry riders are now required to wear a face mask or covering when boarding and while riding in one of their vehicles or vessels. Riders may be refused service if they do not have a face covering. A face covering is any fabric or cloth that covers the nose and mouth. 

We remind our riders to limit transit trips to essential travel only, to maintain social distancing of six (6) feet from other riders and employees, and to stay home if you feel sick.

In addition, as a reminder, we have instituted passenger limits on our vehicles and vessels. On buses, a maximum of 8 riders will be permitted at any time on our 40-foot buses and a maximum of 10 riders will be permitted at any time on our 45-foot buses. On ferries, passenger limits will be based on vessel size to allow for proper distancing. Once passenger limits are reached, buses will perform passenger drop-offs only and ferry boarding will be restricted. 

Transportation News related to COVID-19, posted April 21, 2020

SFMTA adds back some MUNI bus service

Coronavirus: Shelter in place speeds up several major Bay Area transportation projects

Muni restores service on some bus lines after systemwide cuts

Building Re-Occupancy Considerations and Strategies (Source: Cushman & Wakefield)

Cushman and Wakefield’s toolkit outlines protocols to guide tenants and landlords as they plan for building re-occupancy.   Click here for the guidance document which is informed by C & W’s work in China.

City of San Francisco Updates, 4/20/2020

  • On April 17, the San Francisco Department of Public Health issued a new public health order requiring people to wear face coverings at essential businesses, in public facilities, on transit, and while performing essential work. The order went into effect at 11:59 pm on April 17, 2020. 
  • On April 15, Mayor Breed and San Francisco Director of Health, Dr. Grant Colfax, announced a new COVID-19 contract tracing program for Bay Area residents. A partnership between the City of San Francisco, the Department of Public Health, UCSF, and software company Dimagi, the program will use a digitized workflow to identify individuals who have been in contact with COVID-19 patients. Case contacts will then be able to receive daily health check-ups via text message or phone call throughout the 14-day monitoring period. UCSF and the Department of Public Health have conducted training for over 50 people who will support these efforts, while additional training sessions are ongoing. 
  • On April 13, Mayor Breed announced the San Francisco Food Access Initiative, a citywide effort to expand access to food for those who are COVID-19 positive or awaiting test results. San Francisco residents can find food resource information online or by calling 311. To support this and other food security programs provided by the Human Services Agency, Mayor Breed is using $1 million of Give2SF funds. 
To stay up to date with all City of San Francisco updates, follow the Mayor’s updates here.
How You Can Help
The best way to support San Francisco’s COVID-19 response and relief efforts is by donating to Give2SF. You can make both financial and in-kind contributions, including N-95 and cloth masks, hand sanitizer and disinfectant supplies, face shields, and company-branded bags. 
Companies can purchase personal protective equipment (PPE) through Social Imprints, which can then be donated to local hospitals and nonprofits.

San Francisco Residents Now Required to Wear Face Masks in Public / April 17, 2020

DHS Issues Essential Critical Infrastructure Worker Guidance 3.0 / April 17, 2020

A little good news as the week comes to a close.  The latest version (3.0) of the DHS/CISA Essential Critical Infrastructure Worker Guidance, (click here for document) reflects BOMA International input in large measure.  To wit:

Workers supporting the operations of commercial buildings that are critical to safety, security, and the continuance of essential activities, such as on-site property managers, building engineers, security staff, fire safety directors, janitorial personnel, and service technicians (e.g., mechanical, HVAC, plumbers, electricians, and elevator). 
While this DHS guidance document is an important reference point, it is Federal “guidance”, and states and local municipalities sometimes put other rules into effect.

Governor Newsom's "Roadmap to Modifying our State's Stay-At-Home-Order"

California Governor Gavin Newsom has outlined the framework of the plan for our state to ease the stay-at-home orders.  He also talked about the state’s “new normal,” which includes state guidelines on future work-spacing for restaurants and workplaces.  Slides from the Governor’s press conference are attached.

Key tenets of the plan include the following: 

Until we build immunity, our actions will be aligned to achieve the following:

  • Ensure our ability to care for the sick within our hospitals;
  • Prevent infection in people who are at high risk for severe disease;
  • Build the capacity to protect the health and well-being of the public; and
  • Reduce social, emotional and economic disruptions

California’s six indicators for modifying the stay-at-home order are:

  • The ability to monitor and protect our communities through testing, contact tracing, isolating, and supporting those who are positive or exposed;
  • The ability to prevent infection in people who are at risk for more severe COVID-19;
  • The ability of the hospital and health systems to handle surges;
  • The ability to develop therapeutics to meet the demand;
  • The ability for businesses, schools, and child care facilities to support physical distancing; and
  • The ability to determine when to reinstitute certain measures, such as the stay-at-home orders, if necessary.


Click here for the press release and click here for the presentation.  State resource Website:  

BART to temporarily close some station entrances in downtown San Francisco 

Starting Monday April 13, BART will temporarily close several entrances at the four downtown San Francisco stations.  The closures will help us focus our cleaning efforts and to improve safety for our employees and riders during times of record low ridership and the COVID-19 pandemic. Click here for link.  Details also listed below. 

All entrances on the north side of Market Street will remain open, while all entrances on the south side of Market will be closed.  We prioritized the north side of Market Street entrances after careful analysis of a number of factors including where the majority of riders are currently entering and exiting, ADA access, and known hot spots for illegal behavior. The north side of Market is where the elevators are located. 

All stations remain ADA accessible and signs will be posted at the closed entrances noting others remain open to avoid confusion. 

Closing entrances will allow us to focus our resources including station agents, cleaners, and police on the open entrances and fare gates.  BART Police Chief Ed Alvarez has assigned police officers to a "fixed post" during specific hours of the day to each of the open entrances.

BART has ensured these changes meet emergency safety protocols.  This information can be found on

Building Re-occupancy: Considerations from the American Industrial Hygiene Association

State Fire Marshal reaffirms inspection, testing, maintenance protocols during COVID-19 conditions

Forecasting the Industry Impact

Since news of the novel coronavirus first broke, industry professionals have been working hard to respond to rapid changes. Just as operations have evolved, so too has the predicted impact on commercial real estate's financial footing. In a recent webinar from Yardi Matrix, experts offered an updated outlook, reflecting on preceding months as the “calm before the storm.” The outlook contains bright spots: for instance, office-using sectors may be the best suited to weather these conditions and the new-construction pipeline coincides with strong fundamentals. However, lease rates are projected to drop sharply if the economic slump goes into 2021 and transaction activity is expected to slow throughout the rest of this year. 

Force Majeure and COVID-19

The COVID-19 pandemic has prompted many property professionals to review the force majeure clauses in their leases and contracts. Law firm Ballard Spahr LLP has published a free white paper on what triggers force majeure clauses and what actions may be required. The firm’s coronavirus resource center also includes alerts on a variety of issues, webinars and legislative tracking tools. To read more insights from Ballard Spahr attorneys, check out their recurring contributions to the Legal-Ease column in BOMA Magazine

Recorded Federal Stimulus Bill Breakdown

BOMA International has recorded a short 15 min. webinar to compliment the 2 pager federal stimulus analysis that we recently shared and is posted on our COVID-19 resources page.  Click here to reference the two-page summary:  

Click here to listen to the webinar explanation. (Please be advised you may need to log into BOMA International's Dropbox or directly download the webinar to view it in its entirety. You do not need to log in or have a Dropbox account to do a direct download of the webinar. Please direct any questions to Meg Novak,

Property Tax Deadline Extended

The SF Treasurer's office has released official confirmation that the property tax deadline has been extended to May 4th, due to City Hall closure as a result of the shelter-in-place Order. You can see the SF Treasurer and Tax Collector's statement here:  Taxpayers who are unable to pay their property taxes due to COVID-19 by May 4th are able to fill out a penalty waiver form to request their late fees waived. 

Webinars on Mitigating the Impact of COVID-19 

Due to popular demand, BOMA International is offering two live encore presentations of last week's COVID-19 webinar this Wednesday, April 8. For a more in-depth take on the topics and an extended Q&A, the speakers have been separated into two related sessions. Get the guidance you need to ensure you're doing everything possible to emerge from this crisis on a solid financial and operational footing. Sign up for one webinar—or both—below!   Please note: Only the first 500 people to register will be able to attend live, but both webinars will be available for on-demand viewing on Thursday, April 9.

COVID-19: Risk Mitigation, Planning and Preparing for Re-Occupancy, Wednesday, April 8, 1:00-2:00pm EST / 10 - 11am PST  - Recorded session available for BOMA International members.  To access this recording, go to this link and log in.  BOMA SF members, contact if you have trouble accessing. 

COVID-19: Maintaining Building Operations During a Shutdown and Preparing for Re-Occupancy, Wednesday, April 8, 2:30-3:30pm EST / 11:30 am - 12:30 PST - Recorded session available for BOMA International members.  To access this recording, go to this link and log in.  BOMA SF members, contact if you have trouble accessing. 

CARES Act Analysis

The Act is an unprecedented spending and stimulus bill designed to address the economic devastation of the COVID-19 pandemic. Click here for BOMA International’s analysis of the bill’s impacts on commercial real estate, our members and tenants.  The direct link to BOMA International’s resources to deal with the COVID-19 pandemic is here:

Essential businesses responsible to post social distancing notices by April 3 - See March 31, 2020 order here​

San Francisco’s latest Shelter in Place Order issues March 31, 2020 requires that each Essential Business must prepare, post, and implement a written protocol, in a form attached to the Order, tailored for that business, to protect customers and employees through designated social distance requirements. See page 15, Items vi and vii of this Order, as well as the Appendix:

Family First Coronavirus Response Act Resources

Several programs relating to businesses and employees impacted by COVID-19 are emerging to support employers and employees in navigating these unprecedented times.

At the Federal level, effective April 1, 2020, all private-sector employees, employed by a company with up to 500 employees, will be covered under the Family First Coronavirus Response Act (FFCRA).  (Note that employees must have been employed for at least 30 days prior to April 1, 2020 to be covered by FFCRA.)  Additionally, there is some indication that for employers with 50 or less employees, there may be a hardship exemption, but guidance on that is still not forthcoming.  FFCRA will include emergency sick leave to employees (up to 80 hours) and emergency FMLA of up to 10 weeks (more details provided in the attached documents) affected by COVID-19 related sickness or hardship.

For San Francisco employers who may have workers that do not meet the 30 days of employment eligibility, those employees will be covered by San Francisco's Worker and Family's First (WFF) program.

As of April 1, 2020 employers will be responsible to "post" and educate their staff about FFCRA and/or WFF.  For those that are presently in a telework environment, it is acceptable to email the FFCRA poster or post it to a company intranet.

See the following materials to aid you in how to understand and comply with the requirements.  Please note that the legislation is evolving; there are still questions and scenarios being addressed daily.

For a comprehensive list of FAQ's, which is being updated regularly, see  

Our resource/reference materials include:

For this week, it's important that you familiarize yourself with the programs and comply with the April 1, 2020 timeline to let your staff know about the programs.

For a comprehensive list of FAQ's you may wish to visit this site, which being updated regularly: 
Coronavirus Aid, Relief, and Economic Security (CARES) Act

The Coronavirus Aid, Relief, and Economic Security (CARES) Act allocated $350 billion to help small businesses keep workers employed amid the pandemic and economic downturn.  Click here to learn how to take advantage.

Service Provider Shelter-in-Place Survey Results-updated 4/17/2020

BOMA San Francisco is focused on assisting members in navigating through COVID-19. Click here to view survey results confirming what services our Associate Member companies are providing during shelter in place. Thank you for being part of the BOMA community and stay well!  

To complete the survey and be added to the results, click here.  

Eight Bay Area Jurisdictions Extend Shelter-in-Place Order to May 3/ March 31, 2020

Click here for more imformation.

Rent Relief during COVID-19 White Paper (Source:  Tim Ballas, Orchard Commercial, Inc.)

San Francisco Commercial Tenant Eviction Regulations during COVID-19-Pandemic (Source:  Manny Fishman, Buchalter)

Blood Donations Needed

The American Red Cross is facing a critical blood shortage due to the canceling of over 9,000 blood drives across the country. They have reached out to BOMA because we have partnered with them in the past. The need for space to host blood drives is crucial, so they are looking to BOMA members for assistance. Click here for summary of the situation and click here for site requirements.  Members interested in hosting a blood drive at their property will need to fill out the form online.

COVID-19 Stress Management Tips from National Center for PTSD

The COVID-19 (coronavirus) outbreak has the potential to increase stress and anxiety, both because of the fear of catching the virus and also because of uncertainty about how the outbreak will affect us socially and economically. There are practical steps you can take to improve your wellbeing.

Hazard Awareness Training for Stationary Engineers: COVID-19 / Friday, March 27, 10-11 am PST

See recap of this special training created for stationary engineers presented by FACS public health expert John Martinelli on Friday, March 27. 

Click here for link to recorded webinar.   Click here for powerpoint slides. 

Free webinar: Emergency Preparedness for Infection Control/March 26, 2020, 10 am/PST

Join March 26, 12 noon, Central Time (10 a.m. PST) with industry leaders discussing best practices on infection control strategies. As COVID-19 continues to dominate the headlines, we will discuss the best practices organizations are using to combat the spread of any easily transferable virus within their facility.  Learning Objectives: Understand how COVID-19 is affecting facilities around the country; Review best practices for infection control; Learn how COVID-19 will change emergency preparedness procedures going forward.

Link to be posted upon receipt.

Webinar:  COVID-19: Maintaining Building Operations and Preparing for Re-Occupancy /Thursday, March 26, 11 am - 12 pm PST/2-3 pm EST

Get the guidance you need to mitigate the impact of the current pandemic on your building, your business and your team. The webinar will help you create a mitigation plan to ensure you’re doing everything possible to emerge from this crisis on solid financial and operational footing.
Location: Your desk at home or in the office—anywhere with internet access.

In this comprehensive webinar, industry experts will discuss:

  • Creating a mitigation plan;
  • Managing buildings with reduced occupancy;
  • Preparing for re-occupancy;
  • Anticipating and managing supply chain disruptions;
  • Navigating potential legal issues, including force majeure, rent abatement, operating expense pass-throughs, and other lease-related concerns;
  • Understanding insurance issues, including general liability, business interruption and other coverage;
  • And keeping your team functioning in this disconnected environment.

Click here for link to recorded webinar. 

Webinar:  Briefing on Statewide Policies to Address COVID-19/ March 25, 2020, 3 pm/PST

Join us on March 25, 2020, at 3:00 pm as BOMA California provides an important webinar briefing on statewide policies to address COVID-19 (Coronavirus) and how it will impact commercial properties. Policies are changing by the minute to address COVID-19.   Over the past week, Governor Newsom has made several executive orders that directly impact who can continue to come to your building, which of your staff can work on-site, and how to deal with delinquent rent. Join Matthew Hargrove, BOMA California's lead lobbyist, to discuss these policies and what they mean for your business.

Click here for link to recorded webinar.

Video Link For Coronavirus, Cleaning and Property Management Webinar courtesy of BOMA Cananda hosted March 24, 2020

BOMA Canada hosted the above webinar on March 24, along with the PowerPoint and a document that gives the time codes (i.e. what was said when)

Renewed Call for Supplies: Please help San Francisco, March 23, 2020

Click here to See the City’s Needs List and respond if you can.

Essential Services / Workers, Defined (Updated March 29, 2020)

See the California’s updated the list of essential services:  (the complete “Essential Critical Infrastructure Workers List”)

Stay Home Except for Essential Needs (includes official Executive Order and FAQs):

Updated 3/29/2020: Essential Businesses/Personnel Criteria:
Governor Newsom updated the list of essential services under the statewide stay at home order. This second order clears-up any ambiguity and the list now covers all the essential workers from our sector, including construction.  If you have essential services still operating in your facilities, if your building cannot simply shut down and be abandoned, or if you are working on your facilities you are now most likely covered under the essential activities definitions.  Below are the main areas affecting our industry.

  • Workers to ensure continuity of building functions
  • Security staff to maintain building access control and physical security measures
  • Support required for continuity of services, including janitorial/cleaning personnel
  • Construction Workers who support the construction, operation, inspection, and maintenance of construction sites and construction projects (including housing construction)
  • Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of construction sites and construction projects (including those that supportsuch projects to ensure the availability of needed facilities, transportation, energy and communications; and support to ensure the effective removal, storage, and disposal of solid waste and hazardous waste)
  • Commercial Retail Stores, that supply essential sectors, including convenience stores, pet supply stores, auto supplies and repair, hardware and home improvement, and home appliance retailers stores, auto supplies and repair, hardware and home improvement, and home appliance retailers
  • Workers supporting groceries, pharmacies, and other retail that sells food and beverage products, including but not limited to Grocery stores, Corner stores and convenience stores, including liquor stores that sell food, Farmers’ markets, Food banks, Farm and produce stands, Supermarkets, Similar food retail establishments, Big box stores that sell groceries and essentialsRestaurant carry-out and quick serve food operations – including food preparation, carry-out and delivery food employees
  • Employees and firms supporting food, feed, and beverage distribution (including curbside distribution and deliveries), including warehouse workers, vendor-managed inventory controllers, blockchain managers, distribution
  • Maintenance of communications infrastructure- including privately owned and maintained communication systems- supported by technicians, operators, call-centers, wireline and wireless providers, cable service providers, satellite operations, undersea cable landing stations, Internet Exchange Points, and manufacturers and distributors of communications equipment
  • Manufacturers, technicians, logistics and warehouse operators, and distributors of medical equipment, personal protective equipment (PPE), medical gases, pharmaceuticals, blood and blood products, vaccines, testing materials, laboratory supplies, cleaning, sanitizing, disinfecting or sterilization supplies, and tissue and paper towel products.
  • Private security, private fire departments, and private emergency medical services personnel.
  • Workers such as plumbers, electricians, exterminators, and other service providers who provide services that are necessary to maintaining the safety, sanitation, and essential operation of residences. 

Governor Gavin Newsom Issues Stay at Home Order, March 19, 2020

SACRAMENTO – Today, Governor Gavin Newsom issued a stay at home order to protect the health and well-being of all Californians and to establish consistency across the state in order to slow the spread of COVID-19.
Click here to read the Governor’s executive order and supportive information.

Sample Communications to Tenants in Buildings with COVID Exposure 

These examples have been harvested from BOMA members. It is recommended that official crisis communications should be shared/discussed/approved with the advice of legal counsel. 

Sample Tenant Letters Regarding Shelter in Place

(Content provided anonymously with permission by BOMA SF Principal Building members as of 3/17/2020)

How to Manage your Building During the COVID Crisis (Source: InspiRE CRE)

BOMA Seattle King County’s Webinar: Coronavirus Information with Building Operations Focus

The 3/17 webinar featured several panelists and the following topics were covered: Background on the Virus, Building Operations, Property Pandemic Response Plan Basics, and Personal/Family Preparedness.  Click here watch the webinar recording.

Additional resources are available at BOMA Seattle's COVID-19 Resource center:

Shelter in Place for Six Bay Area Counties Ordered (March 16, 2020)

A new "shelter in place" directive begins at 12:01 a.m. Tuesday, March 17 for six counties, including San Francisco. See Office buildings have NOT been ordered to close. Until and unless otherwise declared by public safety authorities, we believe that all personnel supporting the operations of commercial office buildings are "essential personnel", particularly property management, engineering, security staff and other key functions such as janitorial service.

Various functions ‘essential’ to the operation of the building, including property management, depend on a number of factors including the tenant population, any “essential” tenant operations, each building’s individual requirements, and the safety of individuals.  Some essential personnel may be best positioned working from home to be effective and support both the building operations and the SF Shelter in Place requirements.  Importantly, our collective social responsibility during this pandemic must be taken seriously as well.  Owners and Managers should evaluate all of the relevant factors above to determine a property's best course of action. 

All non-essential gatherings of any size are now banned, along with non-essential travel "on foot, bicycle, scooter, automobile or public transit." People may travel for shopping for necessary supplies, accessing health care, and providing aid to family and friends who need assistance, and for non-residents, returning to their home outside the Bay Area. Airports, taxis, and public transit — including BART — will remain operational, but only for essential travel and people are expected to keep six feet apart when possible.

Businesses that remain open are encouraged to keep both employees and customers six feet apart, including while standing in line. But there are no specific limitations on the number of people allowed inside.

Order of the Health Officer No. C19-07, City and County of SF, Dept. of Public Health, March 16, 2020

Mayor London Breed Announces a Moratorium on Commercial Evictions for Small and Medium-Sized Business in San Francisco, March 17, 2020

Impact of COVID-19 on Real Estate Transactions - Buchalter COVID-19 Alert (published with permission by Buchalter)

BOMA International’s Coronavirus Resources Roundup

As updates surrounding the coronavirus, officially named COVID-19, are made, BOMA remains committed to the health and wellbeing of our members and their employees and tenants. We have compiled information and resources from BOMA International ( , as well as from local, state and federal government agencies that you may consider disseminating and implementing as you deem appropriate. For the latest updates, please refer to the U.S. CDC (Centers for Disease Control and Prevention)
BOMA International is actively working to provide commercial real estate professionals with credible information on how to mitigate the potential health and business impacts. BOMA International's online repository of coronavirus resources has released a series of guidance documents (Coronavirus (COVID-19) Preparedness Checklist and What You Need to Know: Novel Coronavirus; download here)  to help property professionals navigate this public health concern.  BOMA International will continue to monitor this issue as it develops, and resources will be posted regularly to this webpage ( Members should refer to the CDC and World Health Organization (WHO) for up-to-the minute updates and best practices.
COVID-19 Update: Webinar for Property Managers & Local Resources.  BOMA International shared with its members an audio webinar which was held on March 10. Connect Commercial Real Estate hosted a COVID-19 webinar with industry leaders discussing what is being done at the property level to help keep tenants and visitors safe across asset classes. It is a very good discussion about what steps Landlords are taking to keep tenants and visitors safe across all property types: retail, multifamily, office, hospitality and mixed-use. Webinar Participants:
•    Julianne B. Goodfellow, Senior Director, Government Affairs, National Multifamily Housing Council
•    Mark Duclos, President & Co-Founder, Sentry Commercial & SIOR President
•    Kiersten H. Pearce, VP, Member Engagement & Services, American Hotel & Lodging Association
•    Anjee Solanki, National Director Retail Services | USA, Colliers International
•    Drew Genova, Chief Asset Services Officer, Madison Marquette
•    Michael Oddo, Founder & President, Metro Services Group
•    Laura Boyd, Property Risk Program Manager, Pinnacle
•    Jeff Herrera, Senior General Manager, Rising Realty Partners
•    Daniel Ceniceros, CEO, Connect Commercial Real Estate (moderator)
Click here for a link to the webinar so that you can share by email with your members.

How can individuals protect themselves and others?

Wash your hands often with soap and water for at least 20 seconds.
Avoid touching your eyes, nose, or mouth with unwashed hands.
Avoid close contact with people who are sick.
Stay home if you are sick, except to get medical care.
Cover your mouth and nose when you cough or sneeze.
Clean and disinfect objects and surfaces you touch.

How can businesses and employers respond and prepare? 

The CDC warns that as COVID-19 is likely to spread, workplaces and other places for mass gatherings may experience absenteeism. Local transportation, healthcare and emergency systems may also be affected. Employers are encouraged to to stay updated on the latest developments and follow certain strategies now:
  • Prevent stigma and discrimination in the workplace by not making determinations of risk based on race or country of origin and maintain confidentiality of people with confirmed infections.
  • Actively encourage sick employees to stay home and to practice respiratory etiquette and hand hygiene. Anyone with signs of fever, a temperature of 100.4° or greater, or other symptoms for more than 24 hours should not come in to work.
  • Separate employees who arrive to work with acute respiratory illness symptoms from other employees and send them home immediately.
  • Perform routine environmental cleaning.
  • Advise employees to take certain steps before or during travel. The CDC provides the latest guidance and recommendations for each country. Ensure that your employees are aware of any policy for obtaining medical care outside of the U.S.
  • Create a plan to implement in case of increased workplace absenteeism as well as an Infectious Disease Outbreak Response Plan.
For the full list of employer strategies, as well as for recommendations for how to create an Infectious Disease Outbreak Response plan, visit the CDC’s Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019

Articles on adjusting to a quarantine lifestyle

Further Resources

Families First Coronavirus Response Act FAQs: What Employers and Employees Need to Know
San Francisco Department of Public Health Coronavirus Facts Here
Official updates about the coronavirus text COVID19SF to 888-777

California Department of Public Health nCoV2019 FAQ:

CDC Coronavirus Disease 2019 (COVID-19) Situation Summary:

Events Update 

BOMA San Francisco has made the decision to postpone our scheduled events through May.  We are rescheduling these events for later in the year and will communicate those dates as soon as possible. For questions about events, please contact Sylwia Preis at and for questions about the RPA classes, please contact Akiba Davis at

Committee meetings will be held by phone/virtually at the discretion of the committee chair.  Committee chairs will communicate with committee members directly.  

BOMA staff is available via email during our regular business hours of 9 am - 5pm and of course, in off hours as critical matters may require.

Marc Intermaggio, Executive Vice President,
Tory Brubaker, Member Services Director,
Sylwia Preis, Manager, Events & Education,
Akiba Davis, Education Coordinator,
Karen Chiles, Admin. Asst.,